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Shipping Policy

Domestic Orders (US)

Standard Shipping :

REDELUXE offers free FedEx 2Day® shipping for standard US domestic shipments valued $500 or more. For shipments valued less than $500, a $20 shipping fee applies.

Standard shipping includes insurance, signature confirmation, and high-quality packaging. All items are shipped within 1-2 business day from the receipt of payment. Delivery times are based on business days (Mon-Fri except for holidays).

Overnight Shipping :

For customers in need of expedited shipping, FedEx Priority offers this service at a $50 fee.

International Orders

Standard Shipping :

REDELUXE offers a flat-rate fee of $99 for all international shipments, but is not responsible for any taxes or customs charges. International packages are typically shipped via FedEx Priority shipping, although exceptions may be made depending on the destination in question.

Taxation

REDELUXE is legally obligated to charge sales tax on all orders shipped to California, New York, and Texas. This charge is calculated at checkout, based on the current tax rate for the zip code displayed on your shipping address.

Returns

All sales are considered final. Buyback options are available on demand, typically for up to 75% of the original purchase price. See our full Return Policy for more details.

Shipping Schedule

We process and ship orders within 1-2 business days, excluding weekends and holidays. Please note that REDELUXE will not be held liable for shipping delays caused by circumstances beyond our control.

Saturdays & Weekends

With regard to weekend delivery for orders placed with expedited shipping, a 2-Day order is delivered within two business days. This means that an overnight order shipped on Thursday or Friday will be scheduled for delivery the following Monday, not Saturday.

Saturday delivery is not included in the standard pricing for FedEx. To request Saturday delivery, please contact us by calling 469-686-5463. The standard FedEx Saturday delivery fee will be added to your shipping costs, if available.

Order Changes

REDELUXE is unable to make changes to an order once the tracking has been assigned. We make every attempt to accommodate special requests for shipping, but it is the sole responsibility of the customer to understand the shipping procedures involved.

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